Make sure you do not exceed the time-limit of 14 days from the day you received the product. Please return the product, in perfect condition with all the specific labels (tags).

Refund (for e-shop orders only):

How to return your product:

  • Complete the return form that you will find in the original packaging & select the REFUND box.

  • If your order was placed via Credit card/ debit card or Paypal please mark it next to the box.

  • Place the return form in your package.The returning product(s) must be in excellent condition with all labels and tags attached. The packaging must be firm, for prevention of any possible transportation damage

  • Place the return voucher on your package and ship it with any courier that you choose. For the courier services you are responsible of paying the full cost/charge of your return and PSandals has no liability on that.

Where to return your product:
Maria Papadani
63081 Néos Marmarás, Greece
+30 – 694 295 4320

Caution: If you do not follow even one of the above instructions the return will not be accepted by us.

* If the reason for your return coming from company’s mistake, PSandals is bound to bear the shipping charges

*As a necessary condition, the product shall be in its initial package and in the same perfect condition in which you received it, together with the relevant payment receipt, including the product’s special signs (tags).

*When returning an item, you need to fill in and send us the “return form” that you can find here within the exclusive time-limit of fourteen (14) days.

*As a matter of clarity all purchased shoes must be tried on a soft carpet, otherwise We do not accept shoes that they give us the impression that have been used.